Be part of something altogether life-changing!
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.
The Account Manager is responsible for driving overall customer success aligned to the Cytiva strategy and goals, leveraging all of the Cytiva account team. They own the overall customer relationship across the account, and are the primary contact between the company and customers, They grow the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio.
This position is part of the Bioprocess Sales team located in Australia & New Zealand, and will be fully remote based in Brisbane, QLD.
What you’ll do:
- Develop and implement strategic account plans to achieve sales targets and drive business growth within the assigned territory.
- Build and maintain strong, long-lasting customer relationships with key stakeholders, including scientists, procurement, and senior management.
- Identify and pursue new business opportunities, within existing accounts and potential new clients, updating and maintaining in CRM system (salesforce.com).
- Collaborate with cross-functional teams, including marketing, technical support, and customer service, to ensure a seamless customer experience.
- Undertake other duties as assigned from time to time.
Who you are:
- Bachelor's degree or above in Biology, Microbiology, Chemistry, Chemical Engineering or a related discipline.
- Minimum of 3-5 years of experience in a sales or account management role within the biopharmaceutical or biotechnology industry.
- Understanding of a drug manufacturing process (monoclonal antibody).
- Proficiency in CRM software and Microsoft Office Suite.
- Strong communicator, with ability to present technical solutions to customers.
It would be a plus if you also possess previous experience in:
- Commercial experience in the life sciences industry.
- Previous experience using Salesforce.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
