Job Summary:
Location: Melbourne
Division: Ticketmaster Australia
Line Manager: Bids and Sales Operations Manager
Contract Terms: Casual
THE TEAM
The Sales & Business Development team are key to maintaining strong and connected client relationships and plays a critical role in the retention & growth of the Ticketmaster business.
THE JOB
As a Bid Coordinator, you will assist the Bids and Sales Operations Manager in preparing and presenting tender documents for new and existing clients. Your role will involve collaborating with various internal teams to ensure that our proposals are thorough, professional, and meet the high standards expected in securing contracts for Ticketmaster’s ticketing services.
WHAT YOU WILL BE DOING
-
Assist the Bids and Sales Operations Manager in managing and preparing tender documents for both new and existing clients.
-
Support in the writing, editing, and formatting of proposals to ensure consistency and high quality.
-
Help coordinate with internal stakeholders to gather relevant information required for tender submissions.
-
Assist in developing and tailoring sales presentations and marketing materials that clearly communicate the value of Ticketmaster’s services.
-
Collaborate with the Marketing team to ensure all proposals and presentations align with brand guidelines.
-
Support in researching and identifying potential business opportunities.
-
Aid in tracking proposal progress and deadlines and ensuring timely submission of tenders.
-
Assist in maintaining an organized register of tenders and proposals, ensuring accurate information is stored within Salesforce.
-
Provide general support in tender strategy meetings and discussions.
-
Help coordinate responses to requests for further information or clarifications related to tenders.
-
Monitor and report on the competitive landscape by providing insights from the preparation process.
-
Support the Commercial team by preparing regular reports on business performance and OKRs.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
-
Currently pursuing or recently completed a degree in Marketing, Business Management, Project Management, or a related field.
-
Strong attention to detail and organisational skills.
-
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
-
Ability to work collaboratively and communicate effectively across teams.
-
Familiarity with Salesforce or any other CRM tools is a plus.
-
A basic understanding of the tender process and business development practices is advantageous.
-
Creative writing skills and an interest in creating high-quality, professional documents.
-
Strong time-management skills and the ability to meet deadlines in a fast-paced environment.
-
Able to travel to office
YOU (BEHAVIOURAL SKILLS)
-
Research/Analytical: Able to quickly absorb and analyze information to assist in creating impactful tenders and proposals.
-
Customer Focus: Strong commitment to service excellence with a client-first mindset.
-
Communication: Strong written and verbal communication skills, with the ability to present ideas clearly and confidently.
-
Initiative: Proactive approach, willing to take on new challenges and respond positively to business needs.
-
Flexibility: Ability to adapt to changing business requirements and deadlines, showing resilience under pressure.
BENEFITS:
-
Hands-on experience with the bidding process for large-scale contracts.
-
Opportunity to collaborate with internal teams, including Sales, Marketing, and Senior Management.
-
Mentorship and learning from experienced professionals in business development and sales operations.
-
Exposure to the operations of a leading global entertainment company.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves and have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
#LI-NL1
#TMAU
#TM-Onsite
