Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Backup Analyst to join our team in Australia.
We are seeking a detail-oriented IT Professional to join our IT operations team. In this role, you will be responsible for monitoring and triaging the Backups board, creating and managing backup-related tickets using proper conventions, and executing client restoration and backup testing tasks.
What you'll be doing:
- Monitor and triage backup alerts and issues.
- Create and manage tickets following established ticketing conventions.
- Liaising with customers to keep them informed of issues within their environment
- Perform client data restorations and routine backup testing.
- Demonstrate expertise in Veeam, Azure or other backup technologies.
- Accurately log time entries against tickets using ConnectWise.
- Consistently live the values and demonstrate professional workplace behaviours that reflect the CT values.
- Performing work on servers and hypervisors to resolve backup issues
What you'll bring:
- Previous experience in a Managed Service Provider (MSP) environment.
- Basic knowledge and hands-on experience with backup solutions, especially Veeam.
- Familiarity with systems administration and virtualization technologies such as VMware and Hyper-V.
- Strong attention to detail and ability to follow structured processes.
- Excellent documentation skills and attention to detail.
- Enjoys a fast-paced environment and is comfortable with change
- Ideally experience with ConnectWise for time tracking and Confluence for Documentation.
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
