The Associate Client Director will lead public affairs and corporate communications initiatives, develop client relationships, and provide strategic counsel, while managing crisis and reputation strategies.
Edelman Australia is seeking a passionate corporate and public affairs communications professional to deliver advisory services to our impressive and growing roster of clients.
This is unique opportunity to take on a dual role, in a newly developed offering, which reports to both the Head of Corporate and the company’s Public and Government Affairs Lead, and which also intersects with Edelman’s regional corporate affairs portfolio.
Our corporate and public affairs team offers clients depth of experience in applied consulting across key areas of policy & regulatory engagement, corporate reputation & issues, strategic communications and ESG & impact strategy.
The Associate Client Director is expected to work to thoroughly understand Edelman’s various consulting processes/approaches, crafts, products and global capabilities, be able to demonstrate the value of these offerings to clients, and lead all aspects of their planning and execution.
You will demonstrate that you are commercially capable and team-oriented, ensuring quality delivery against client objectives and, in doing so, upholding the Edelman values and behaviours. You will champion their clients’ business and communication objectives and develop genuine, specialist knowledge in their sector.
It is critical that you are a confident and practised corporate advisor, able to demonstrate strong client relationship development skills, leading client meetings, managing day to day contact, including c-suite, senior client contacts and subject matters experts. With proven ability to influence and gain respect from client, they will look for ways to grow and enhance client relationship and programs.
Associate Client Directors are important, senior leaders in our business and are expected to lead by example and take an active role in team and staff development, and represent Edelman Australia to the highest possible standard externally and internally.
Key Responsibilities
Corporate & Public Affairs Advisory
· Support our leadership in delivering and activating integrated communications strategies.
· Develop and execute advocacy strategies that influence the positive reputation and favourable outcomes for our clients (incl. policy) amongst corporate and government stakeholders.
· Build relationships with government officials, policymakers, industry associations, and other key stakeholders to influence public policy and regulatory environments.
· Take a leading role in managing crisis, issues and reputation programmes.
· Monitor business, economic, policy and regulatory developments, providing clients with insights and recommendations on how to navigate complex market landscapes.
· Be hands on in helping to establish new operational procedures and processes, including finance, forecasting, reporting and administrative support tasks, where required.
Excellence in Client Leadership
· Develop and manage key relationships with client, becoming a trusted partner with them, demonstrated by strong, growing client revenues
· Build specialist understanding of the client’s business, sector and competitive landscape and lead in sharing insights and knowledge across the team
· Lead delivery of high-quality solutions within budget scoped and timeframe agreed
· Maintain strong media relationships in the Australian market within subject-matter specific titles.
Business Development
· With support from Client Director(s) and the leadership team, help drive growth organically and through new business
· Have an understanding of Edelman’s IP, products and services, with an ability to recognise key stakeholders and experts within the business to bring into client conversations.
· Network amongst client groups and marcomms industry peers and represent Edelman at relevant industry events
· Contribute to Edelman thought leadership and other internal and cultural initiatives.
Talent & Leadership
· Demonstrate exemplary team leadership which supports and inspires your teams
· Empower mid-level and junior team members to deliver the best possible client results and business growth
· Be a positive role model for onE Edelman values and behaviours
· Help attract and develop our talent across all levels via mentoring, motivation, feedback and providing learning opportunities.
Skills & Attributes:
· 8+ years of relevant experience in public affairs and corporate communications and a strong understanding of media relations, public policy and government relations, with the ability to executive impactful campaigns in both areas
· Strong communication and interpersonal skills – active listening and ability to ‘read the room’ with clients and colleagues
· Confidence in presenting / selling in ideas, stories or solutions, and in providing strategic counsel to clients, including senior stakeholders
· Problem solving and analytical skills, with the ability to identify right internal stakeholders for any escalation required
· Commercial acumen and demonstrated proficiency with budgets and financial management
· Ability to manage competing interests, with strong organisational and time management skills
· Demonstrable team and line management skills and experience
· The ability to take on and learn from constructive feedback, both good and bad.
ABOUT EDELMAN AUSTRALIA
At Edelman, we help solve our clients biggest corporate or consumer brand challenges. We do this by building trusted brands and applying 25 years of research and understanding of Trust.
We believe action earns trust; its only through meaningful and relevant actions that we can demonstrate a commitment to stakeholders that resonates and gives them reason to care and share.
The information revolution has made trust the most valuable commodity in business today.
Against this context, we’ve established capabilities through people, tools, data and technology that protect, promote and evolve our client’s brands in today’s environment, both inside and outside their organizations.
We are a team of 65+ analysts, planners, strategists, advisors, creatives, producers, storytellers and more. Operating across 3 locations of Sydney, Melbourne and Brisbane, we work with some of Australia’s most consequential brands.
We are Trusted to be Bold. This phrase underpins everything we do, running through our expertise, offerings, the way we show up, what we strive to create and how we work with you; it’s in our purpose and our people, it’s core to our network, It’s how we build our teams and offerings and, most importantly, it’s in the way we work
Our purpose is to create a better future by building Trust between brands, people and society.
OUR VALUES:
The Relentless Pursuit of Excellence:
· Bringing the best of ourselves and partners to our clients;
· Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so.
The Freedom to be Constantly Curious
· Tenacious and thorough approach that drives creativity and growth for clients and ourselves.
· Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints.
The Courage to Do the Right Thing
· Being a trusted and resilient partner for clients, colleagues and communities.
The Commitment to Positively Impact Society
· Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards;
· Performing our work with an environmental conscience, and a sense of tolerance, fairness and equality.
Edelman is committed to creating equality and diversity in our workforce. We do not discriminate based upon race, religion, nationality, disability gender or age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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