The Ads & Promo team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. As an Associate, Ad Operations, you will support the management of promotional and advertising activities for our restaurant partners, CPGs and new verticals.
About the RoleThis role ensures that merchant-supported campaigns are executed with precision, aligned to product objectives, and delivered on time. Working closely with cross-functional partners—you’ll translate campaign briefs into structured, scalable builds within the Doordash app.
As an Associate, Ad Operations, you’ll work through campaign builds while managing the nuances of our merchant campaign menu, troubleshoot setup challenges while working across teams to ensure that every campaign is properly configured and launched, supporting our merchants and business goals. You will report into the Associate Manager on our ANZ Ad Operations team.
You’re excited about this opportunity because you will…- Build: You’re not afraid to try something new. You enjoy going from 0 to 1.
- Problem Solve: You like diving into ambiguous problems. When given an ambitious goal, you enjoy thinking about the milestones necessary to get there.
- Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
- Communicate: You have strong communication skills and are able to convey complex messages to multiple audiences.
- You have 2+ years of experience in a campaign operations, marketing ops, or executional roleYou have a strong eye for detail and take pride in getting the build right the first time - accuracy, consistency, and quality are part of your DNA.
- You will have strong cross-functional collaboration skills, with experience partnering across teams to deliver impactful outcomes.
- You’re process-oriented and comfortable working with structured workflows, intake forms, and build documentation.You’re exceptionally organised and able to operate in a complex and changing workplace.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
