Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
What’s In It For You
- Competitive salary
- We are globally hybrid (please check the specifics for this role during interview process)
- Flexible working hours
- Private Pension Plan fully paid by the company after probation
- Private medical insurance with Catastrophe cover fully paid by the company
- Employee recognition program and spot bonuses
Purpose of the Job
Take the first step in building your career within Investor Services by supporting a diverse portfolio of fund clients and contributing to an exceptional investor experience. In this role, you'll gain hands-on exposure to investor onboarding, fund operations, capital activity and regulatory processes while working closely with clients, investors and colleagues across the business. You'll play an important part in keeping investor records accurate, supporting key deliverables and ensuring investor transactions and communications are completed to a high standard. This is an excellent opportunity to develop your technical knowledge, build strong stakeholder relationships and grow your expertise within a collaborative and internationally focused environment.
Main Responsibilities
- Take ownership of investor administration activities, helping to deliver a seamless onboarding experience in partnership with the CDD and Investor Onboarding teams.
- Maintain accurate investor records, shareholder registers and data within internal systems, ensuring information remains complete and up to date.
- Support the delivery of investor transactions, including subscriptions, redemptions, transfers and other capital activity processes.
- Coordinate investor reporting, distributions and communications, ensuring deliverables are completed accurately and within agreed timelines.
- Partner with Accounting and internal stakeholders to support capital calls, distributions and other investor servicing activities.
- Manage FATCA/CRS information and documentation, working closely with investors and specialist teams to support regulatory compliance.
- Build strong relationships with clients and investors, acting as a trusted point of contact for investor-related queries within your area of responsibility.
- Identify potential risks, escalate issues appropriately and contribute to the delivery of high-quality, compliant investor services.
#LI-EM1
#LI-Hybrid
Knowledge, Skills and Experience
- Degree in Business Administration, Finance or a related discipline; ACAMS, ICSA or ACCA qualification (full or partial) would be advantageous.
- Strong communication and relationship-building skills, with the ability to engage confidently with clients, investors and colleagues at all levels.
- Well-organised and detail-oriented, with the ability to manage priorities, maintain accuracy and deliver high-quality work.
- Proactive and solutions-focused, with the confidence to take ownership of tasks, work independently and contribute positively to a team environment.
- A positive, adaptable and collaborative mindset, with a genuine interest in learning and developing a career within financial services.
- Desirable: Experience supporting investor services, fund administration, client administration or related operational activities within a financial services environment.
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
