The Application Specialist role is being opened to support growing demand for our healthcare software solutions as we expand our customer base and product offerings. As we onboard more clients and integrate with increasingly complex clinical systems, we require a technically skilled application specialist who can bridge the gap between customer needs and our software’s capabilities. This role ensures smooth deployment, effective troubleshooting, and continuous improvement of our applications in healthcare environments.
Responsibilities:
- Support the development or integration of TrakCare application in a manner that will follow the methodologies and processes of InterSystems
- Provide Advanced Technical Support & Troubleshooting as a tier 2/3 technical resource for escalated issues.
- Diagnose and resolve problems involving data integrity, system performance, or code-level bugs.
- Create tools, scripts, or minor code fixes to improve system reliability or client-specific workflows.
- Support testing, validation and documentation of new releases in real-world healthcare environments
Qualifications:
Programming Languages
- Proficient in JavaScript and Angular. Familiarity with Python and Cache ObjectScript is desirable.
Documentation
- Ability to design and write technical documents
SQL & Data Management
- Ability to query and manipulate data using SQL.
Integration Skills
- Experience integrating with EHR systems
- Familiarity with REST/SOAP APIs and web services.
InterSystems IRIS / Caché / Ensemble Experience (nice to have)
- Knowledge of database architecture and data modeling in IRIS or Caché.
- Understanding of message routing, data transformations, and business processes in Ensemble/IRIS for Health.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Top Skills
InterSystems Richmond East, Victoria, AUS Office
InterSystems Richmond, Australia Office
Ground Floor, 40 River Boulevard, Richmond East, VIC, Australia, 3121
