Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart, Lucidspark, and Lucidscale customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
- Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
- Retain a hunter mentality to direct outbound lead sourcing and identify new opportunities across net new and existing customers
- Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, and negotiations with prospect/customer executive leadership
- Develop and maintain expert knowledge on the features, benefits and application of Lucid suite offering as a premium product
- Understand and strategically address the competitive landscape within an assigned territory
- Share market insights with product and marketing teams to continually improve Lucid’s ability to address customer needs
- Creativity expand business in new markets, verticals and personas
- Other duties as assigned
Requirements:
- 4+ years of relevant sales experience (as an Account Executive, Account Manager, or similar), preferably in software
- Proven track record of success (meeting/exceeding quotas)
- Ability to manage multiple projects and meet deadlines
- Outstanding written and verbal communication skills
- This role requires that you work in our Melbourne office two days per week on Tuesday and Thursday.
Preferred Qualifications:
- Demonstrated ability to find, manage and close high-level business in an evangelist sales environment (SaaS-specific sales experience desired)
- Experience with Salesforce.com and sales acceleration tools such as Outreach, DiscoverOrg, etc.
- Knowledge of software contract terms and conditions and strong negotiation skills - Formal sales training a plus
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