GSK manufactures and supplies reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.
Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
About the Role:
As the ANZ Supply Chain Coordinator, you will play a hands‑on role delivering customer service excellence for GSK ANZ and ViiV Healthcare and you will be coordinating key elements of inventory management that keep critical vaccines and medicines moving -
- Process orders (EDI & non‑EDI) from major customers, ensuring accuracy and timeliness
- Manage government orders via approved portals, allocating batches to meet shelf‑life requirements and aligned to forecasts
- Own customer account admin for ANZ Direct customers, supporting setup, sales tracking and traceability, building strong, professional relationships
- Triage customer incidents and process credits, debits and returns with speed and accuracy
- Support inventory management, from ad‑hoc stock allocation during low stock situations, to investigating 3PL discrepancies and coordinating distribution to satellite warehouses
- Oversee compliant destruction processes end‑to‑end across ANZ when required
- Engage with both internal and external stakeholders to deliver clear communication and win-win results. You will be managing queries, Proof of Delivery (POD) requests, maintaining distribution lists for timely SKU/stock updates
- Generate regular reports, such as the On Time in Full check with corrective recommendations to 3PLs
- Contribute to key customer forums and support the team with additional tasks
About you:
- Diploma (preferred) or Degree in Supply Chain, Logistics, Commerce or related field
- 1–2 years in supply chain or customer service is desirable, with a strong interest in inventory, compliance and analytics
- Meticulous attention to detail, highly organised, and someone who shows initiative
- Motivated and willingness to learn
By joining GSK, you will enjoy:
- Hybrid working arrangement, with minimum 3 days onsite at GSK’s head office in Abbotsford, Melbourne
- Be part of a supportive environment, allowing you to do your best work
- Five ‘Feel Good’ days and one volunteer day per year (on top of your annual leave)
- Career Development and progression at a global scale, with both national and international opportunities
- Option to purchase up to 4 weeks additional leave per year
*LI-GSK
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
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