Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: P2P E2E Governance & Oversight (5134839)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Analyst/Specialist - End-to-End (E2E) Procure-to-Pay (P2P) Governance & Oversight will be responsible for implementing and supporting Procure-to-Pay strategies that support the business objectives of Ahold Delhaize USA (ADUSA). This role will be responsible for understanding legacy systems and processes across the entire ADUSA P2P ecosystem and ensuring efficiency, accuracy, cost-effectiveness, and service level compliance. This role serves as a primary business partner with key functional area teams within all ADUSA (Ahold Delhaize USA) brands and is responsible for understanding & explaining complex P2P impacts across multiple legacy systems and processes.
**Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME
Essential job functions:
- Supports the implementation of changes across process & technology that enables an optimized E2E P2P ecosystem across all ADUSA.
- Responsible for the effective interpretation, analysis, and resolution for P2P issues along with process standardization, simplification, and transformation.
- Works across all levels of ADUSA functional business contacts and the vendor community as appropriate to proactively identify and resolve P2P issues and concerns by tracing through to the root cause(s). Independently gains cooperation and commitment through personal persuasiveness and influencing without authority. Interactions may be on behalf of project/functional team members. Responsible for ensuring timely project delivery aligned with business objectives.
- Promotes an effective team environment, working cross-functionally and demonstrating peer-leadership attributes by clearly articulating a strong depth/ breadth of knowledge and experience allowing for a wide range of project/functional influence.
- Makes multiple decisions/recommendations relative to overall team responsibilities constrained only by the direction and objectives of the VMO & SLAs (Service Level Agreements). Receives consultative direction from business leaders.
- Able to assess the root cause of complex problems at the project, functional or business unit level and create unique and innovative solutions.
- Effective internal and external interactions, secured through strong influencing skills, are an important link in the communication chain of the Vendor Management Organization and contribute to the effective implementation of major projects and/or functional initiatives.
- Provide guidance and support to specified process areas and partner with relevant support teams to execute automation and IT enabling projects and evolution.
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Qualifications:
Education & Experience:
- Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
- Bachelor's degree in Business Administration, Accounting, or related field; or equivalent professional work experience
- 3-5 years of experience in a global multi-vendor/shared services environment or a professional P2P operations role
- Preferred: Master's Degree
- Project management experience
- Experience in grocery retail/category management
- Familiarity with DA and AUSA existing systems and processes
Technical Skills:
- Strong process mapping and process improvement skills
- Knowledge of retail industry
- Ability to work with Macros and Databases
- Lean Six Sigma certification preferred
Core Competencies:
- Complete understanding and ability to apply principles, standards, and industry practices
- Strong analytical and problem-solving skills with the ability to make recommendations based on quantitative analysis
- Ability to influence without authority and guide others toward a common goal
- Change and transformation capabilities using sound judgment and risk mitigation techniques
- Strong customer focus with excellent communication skills (both written and verbal)
- Attention to detail; well-organized and capable of managing multiple tasks and priorities simultaneously
#LI-Hybrid
#LI-BB1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 424179_external_USA-PA-Carlisle
