Account Technology Director

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business. 

If you’re looking to step up your career, JLL is the perfect professional home. JLL is a renowned real estate company on a global scale, specialising in commercial property alongside investment management. We have a wide range of career paths and opportunities available. We are seeking ambitious talent to work with us so that you can achieve your ambitions and create rewarding opportunities for yourself. Work alongside a supportive team with the opportunity for career development and continuous learning & improvement initiatives

What this opportunity Involves:

We are on the lookout for an experience professional to join our team based in either Melbourne, Sydney or Brisbane to become our new Account Technology Director at JLL. The Account Technology Director is an emerging role within this industry and JLL is leading the way. This role will require someone who can act as a leader, advisor, and an innovator. You will be supporting the Work Dynamics team who work with up to 6 clients to ensure technology needs are met whilst liaising with account directors and clients. This role is predominantly client focused and works on ensuring their requirements are met at all times.

An overview of your role:

• Delivers insights and best practices in business-technology innovation management by connecting the business potential of emerging technologies, industry leading thought-leadership and the client’s corporate strategy across the digital landscape
• Recommends innovation priorities through a holistic strategic vision and delivery roadmap aligned to achieve the client’s strategic business objectives, create immersive digital customer experiences and powerful data-driven insights
• Assists the client to educate their line of business to drive digital change management and user adoption and provide powerful and agile proof of concept piloting ahead of full program implementation, ensuring a connection to the client’s goals and objectives
• Aligns technology and data operations through the life cycle, aligning the delivery roadmap and vision to technology platform implementation and sustainability models through mastery in digital services delivery
• Liaises with delivery teams and tracks implementations safeguarding information and maintaining a rigorous alignment to the client’s information security protocols.  Escalates implementation issues and risks with a focus on quality outcomes and adherence to client expectations.
• Meets frequently with C-Suite executives and client real estate leaders to highlight results and present solutions to position Jones Lang LaSalle and the client for growth opportunities
• Achieves reference status with all clients which demonstrates best in class thought leadership that can be leveraged to expand and grow the business
• Serve as the single point of accountability for all JLLT services delivered for all medium-large clients
• During the lifecycle of initiative delivery, this leader will continue to monitor the status and success of the initiatives and act as the liaison to the leadership teams
• Act as a point of escalation for customer concerns related to aligned digital platform and services
• Proactively prepare for client renewal – striving for a no bid renewal by providing strategy to the account team
• Provide guidance and strategy to the Solutions Development team for the digital portion sales pursuits to aligned account(s)

Sound like you? This is what we’re looking for:

• You’re a strategic thinker with a proven track record in creating innovative strategies to retain and grow client base
• Energetic and driven to build the business and demonstrates a drive for results
• An innovative, forward thinking, creative individual with the highest ethical standards
• An exceptional communicator and possess the following qualitative skills: people leadership, influence others to achieve results, engage and inspire proactive collaboration, build talent, communicate effectively, and build relationships, effective at public speaking
• Has a strong client focus; anticipates and understands the emerging needs of clients
• Establishes and maintains effective relationships with customers and gains their trust and respect
• Deep expertise in the industry of the assigned accounts (Banking, Insurance, Public Institutions, Healthcare, etc.). Ideally past experience as a CRE lead, consulting, technical sales, or business development.
• Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, etc.
• Leader in sales orientation and ability to solicit new pursuits, skillfully negotiate pursuits that result in mutual interests and build solid business relationships to generate new and on-going business growth
• This position requires a bachelor’s degree in addition to a broad range of business experience acquired through previous work experience
• Additionally, the candidate must have 7-10 years of relevant industry/domain experience
• Ideal candidates with have demonstrated experience in roles such as technical or proptech consulting, technical account management, or technology sales and business development.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...
JLL is committed to developing and maintaining a diverse workforce. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Interested candidates, please apply following the link below quoting job reference number LMREQ182329

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.