Account Manager

The Account Manager will be supporting the Sales team in developing proposals, tenders and quotations, working closely with clients to develop effective online market research solutions.

The account manager is responsible for providing pricing, feasibility, and consolation to clients regarding Dynata products and services. This role is essential in developing, maintaining, and expanding client relationships in order to increase revenue.

We are looking for someone who is energetic, pro-active and keen to work in a small office environment with a social side.

These include the following, other duties may be assigned at the discretion of management in the context of the role:

• Prepare proposals across all product sets including feasibility and pricing, deliver quotes to clients

• Support Account Directors in all admin aspects of sales and marketing

• Develop knowledge of online research and fieldwork techniques

• Manage client projects from setup through to completion

• Identify and implement new or improved internal procedures and processes

• Liaise closely with the Operations department to assist with the effective delivery of projects

• Provide administrative support across internal processes, documentation, and reporting

• Ensure sales & financial reporting and analysis are both accurate and up-to-date

• Maintain and optimise CRM database records to support effective account management and reporting

• Provide assistance to interstate sales teams on an ad-hoc basis

• Open to fresh graduates; up to 2+ years of experience in Account Management or Client Relations is an advantage

• Bachelor’s degree or equivalent university qualification is required

• Must be authorized to work in Australia

• Market research or Marketing experience is a plus but not required

• Strong ability to convey ideas clearly and effectively to both internal teams and external stakeholders

• Demonstrated accuracy and thoroughness in work, with excellent organisational skills.

• High level of professionalism, strong numeracy skills, and sound business judgment

• Focused on achieving outcomes, with a commitment to precision and quality

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcomes and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

• 5 weeks annual leave after completing 2 years' service

• Flexible working arrangements to suit your lifestyle needs

• Wellness perks such as flu vaccinations, counselling services, health advice etc.

• Career Development with global opportunities

• A culture of appreciation with chances to give and receive appreciation from peers all over the world

• Collaborative and supportive team environment with social events all year round

• Access to development courses and additional training from our internal L&D portal

• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing

• Education Assistance to enhance your professional and personal growth

• Central and convenient office location within walking distance to public transport

• Global Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and teams are diverse and key topics are discussed

• Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients