Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Rockwell Automation is hiring!
We are looking for an Account Manager, End User to be based in our Hawthorn Melbourne office.
In this customer-facing sales role you will liaise and build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.
The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.
Your Responsibilities:
Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
Collaborate with internal and external partners (Distributors, System Integrators, OEMs) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans.
Spend at least 70% of time in customer-facing activities to support account plans.
Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.
Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Resolve customer issues.
Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
Stay current on Industry trends, competitors, market drivers and RA offerings.
Perform any other relevant responsibilities as and when assigned by Manager
The Essentials - You Will Have:
Heavy Industry Experience (Metals, Mining, Energy)
Degree in Business, IT, Engineering or a related discipline.
Experience in industrial automation and delivery of solution-based outcomes
Minimum of 5 years of outcome-based solutions selling experience
Software experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics.
The Preferred - You Might Also Have:
Passion to win.
Strong collaboration and to manage our selling model.
Experience establishing communication and engagement with prospects).
Work with our customers' C-Suite.
A team player
What We Offer:
Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid #LT-CT1
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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