About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job DescriptionAs an Account Executive, you'll manage a portfolio of Tier 3 accounts in the Franchise and Broker sectors, focusing on new business development, product adoption, and revenue growth across Australia. You'll be the voice of the customer, working cross-functionally to identify and address client challenges while driving growth for SEEK's smaller business accounts.
Responsibilities
Reporting to the Sales and Operations Manager, the core function of the role is to –
Client Relationship Management & Revenue Growth
- Develop and maintain strong relationships with existing accounts while identifying expansion opportunities
- Drive revenue growth through strategic positioning of SEEK Business as a key partner in clients' business strategies
- Conduct regular account reviews to assess performance and present growth opportunities
- Execute contract negotiations focused on relationship development and revenue optimization
Solution Development & Product Adoption
- Analyze client needs and develop tailored solutions using SEEK Business's full product suite
- Lead introduction and adoption of new products suited to each client's specific requirements
- Provide customer insights to internal teams to inform platform enhancements
- Utilize performance analytics and market data to guide solution recommendations
Strategic Account Planning
- Conduct customer research to create detailed engagement strategies
- Manage client participation in SEEK Business events and initiatives
- Represent the voice of the customer across internal stakeholder groups
Cross-Functional Collaboration
- Work with Customer Service, Product, Operations, Finance, and Marketing teams to ensure seamless client experiences
- Coordinate with third-party advisors to strengthen client relationships and market positioning
This role requires a proactive, consultative approach to account management with a focus on long-term relationship building and sustainable revenue growth within the franchise and business-for-sale sector.
Qualifications- Demonstrated track record in driving revenue growth with experience in consulting and solution sales methodologies
- Proactive approach to account planning with ability to gather customer insights and translate them into actionable recommendations
- Experience conducting regular contract reviews, performance assessments, and managing multi-faceted client needs
- Strong cross-functional leadership skills with ability to leverage stakeholders and represent the "voice of the customer" to product and marketing teams
- Experience with digital products and platforms, plus ability to work effectively with third-party advisors and consultants
- Exceptional phone-based selling skills with strong written and verbal communication abilities
- Strong analytical abilities to interpret performance data, market analytics, and business-to-business marketplace dynamics
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- Frequent events including sports days, annual Christmas party, hackathon, and trivia
- Free kick-start breakfast every morning and fresh fruit available all day in our offices
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
.png)
