As an Application Support Specialist, you'll provide support for software inquiries, ensure customer satisfaction by resolving support tickets promptly, maintain service quality, and work to improve ticket resolution times while adhering to KPIs.

As a Customer Success Coordinator, you'll ensure customer satisfaction by assisting with inquiries, managing support tickets, and advocating for customer needs. You'll work proactively to improve experiences and support the implementation of new systems. The role requires excellent communication skills and the ability to multitask in a fast-paced, team-oriented environment.

The Customer Support Advisor will manage complex customer queries and enhance the customer experience by leveraging technology. Responsibilities include resolving queries, building customer relationships, collaborating with colleagues, and ensuring adherence to service level agreements. The role aims for high client satisfaction and proactive issue resolution through effective communication and problem-solving skills.

As a Customer Success Manager at Xplor, you'll support existing clients in the Fitness & Wellbeing sector, improve their experiences through proactive management, and generate new leads. This role involves training clients, analyzing customer needs, and fostering strong relationships to enhance business practices and software usage.

As a Product Manager at Xplor, you'll oversee the entire product lifecycle, implement data-driven strategies, communicate product vision to stakeholders, and collaborate with various teams to enhance customer experiences. Your role will focus on addressing both broad and specific problems while measuring the impact of your decisions.