Search the 4 jobs at Xplor Technologies

The Account Management Administrator supports the Account Managers and the organization by performing administrative tasks, maintaining spreadsheets, updating customer information, conducting research, interacting with clients, and fostering collaboration among team members.

The Account Executive at Xplor Gym will identify and convert business opportunities, support new business through sales demos, and develop customer relationships. This role involves achieving revenue targets, reporting to the Senior Leadership Team, and managing client relationships across multiple levels.

As a Customer Support Advisor, you will resolve complex customer queries, manage stakeholder relationships, utilize technology platforms for customer support, and ensure satisfaction while adhering to service level agreements. You will also collaborate with team members to improve customer processes and document interactions effectively.

Lead a team of Customer Support professionals to ensure high-quality software support, manage support ticket resolution in compliance with SLAs, collaborate with engineering teams, track performance metrics, and enhance customer satisfaction. Provide guidance and development opportunities for team members while proactively managing customer inquiries.