Jobs at Twist Bioscience

Manage sales and revenue growth for Twist Bioscience DNA synthesis and protein sciences products across Western Japan. Responsibilities include meeting revenue targets, forecasting, developing customer and dealer relationships, executing supply agreements, maintaining Salesforce.com data, attending trade shows, monitoring competitors, gathering customer feedback, and identifying new product opportunities. The role requires life sciences sales experience, synthetic biology expertise, strong communication, and technical problem-solving skills.

Own and expand strategic NGS accounts across Singapore, Hong Kong, and Taiwan. Responsibilities include pipeline development, full-cycle sales, complex negotiations, account planning, customer partnership, Salesforce opportunity management, and cross-functional collaboration with applications, marketing, legal, and product teams. The role requires strong NGS knowledge, commercial relationship-building experience, and travel between regional markets.

Develop and close business opportunities for Twist’s DNA Synthesis and Protein Solutions portfolio across Singapore, Hong Kong, and Taiwan. Responsibilities include prospecting customers and partners, negotiating commercial agreements, managing alliances, presenting technical capabilities, conducting market research, building revenue pipelines, and coordinating internal scientific, sales, marketing, and legal teams. The role serves pharmaceutical, biotechnology, academic, and related organizations and requires strong scientific, commercial, communication, and relationship-building skills, with travel up to 50%.

Provide concierge-level customer support for biotech customers via email, chat, and phone. Resolve product, service, and order issues, process and validate sales orders, generate Salesforce quotes, guide customers on product selection and ecommerce use, and advise on Asia import/export logistics. Maintain QMS/ISMS compliance and coordinate proactively with sales and technical teams to ensure customer satisfaction.

Inside Sales Specialist responsible for generating and qualifying inbound and outbound leads, positioning biotech products, partnering with field sales, routing opportunities, closing sales, and achieving quarterly targets. The role involves customer engagement with academic institutions, research centers, and businesses, plus attendance at meetings, conferences, and tradeshows. Candidates need life sciences sales experience, a relevant bachelor’s degree, CRM proficiency, analytical skills, and willingness to travel up to 20%.

The Sr Account Manager is responsible for revenue growth and relationship management in China, delivering forecasts, customer feedback, and competitive analysis.