The Customer Success Manager advocates for customers, oversees portfolios, ensures product adoption, resolves escalated issues, and helps achieve business outcomes with ServiceNow products.

The Customer Success Executive will lead post-sales activities, drive customer success strategies, and enhance business transformation across key accounts, fostering relationships with C-level executives.

The Resource Deployment Manager will lead capacity forecasting, manage staffing requests, and maintain internal partner spend targets while ensuring high-quality resource governance and contributing to best practices in professional services.

The role involves serving as a technical advisor for public sector clients, leveraging AI and CRM solutions to enhance service delivery and customer experiences, while collaborating across sales teams and influencing product enhancements.

The role involves leading complex digital transformation initiatives for financial institutions, integrating AI into workflows, and mentoring solution consultants. It requires extensive experience in financial services, especially in banking and insurance.

Oversee market success of ServiceNow's Technology Workflows products, support sales strategy, develop opportunities, and manage territory strategies.

Lead strategic HR Service Delivery (HRSD) adoption engagements and drive customer value; innovate implementations and manage escalations; advocate for HRSD best practices.

The Associate Customer Success Manager will oversee accounts, ensure customer satisfaction, drive resolution of issues, and promote value realization from ServiceNow products.

The Senior CRM Account Executive will manage and grow accounts in Financial Services, develop sales strategies, and lead executive engagements while presenting CRM solutions and building customer relationships.