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The Onboarding Specialist provides software training and onboarding support to customers of Mindbody, managing accounts to align business objectives within the Mindbody software. They build trust with customers, recommend additional services, and schedule follow-up training. This role requires effective communication and problem-solving skills, along with a proactive approach to meeting customer needs.
The Customer Success Manager II oversees accounts with one to nine locations, focusing on retention and growth. Responsibilities include conducting strategic reviews, maximizing customer adoption, providing high-tier service, implementing success plans, and collaborating with various teams to enhance customer experiences and outcomes.
The Revenue Operations Support Specialist will assist the Revenue Operations team in enhancing deal velocity, managing deal operations, resolving case queues, and collaborating with sales teams. The role focuses on implementing best practices to optimize the deal lifecycle and improve revenue, while also providing training and support across the organization.
The SMB Sales Specialist drives sales volume and achieves sales targets through outbound calls and field sales, consults with clients to identify software solutions, and manages business relationships. They handle lead generation, demonstrate Mindbody software, develop proposals, and keep abreast of product updates and competitor activities.