Jobs at Mews

Own and deliver an APAC sales quota for strategic hospitality technology opportunities. The role involves consultative and technical selling to hotel owners, general managers, operations teams, and revenue teams; building pipeline through outbound activity, events, roadshows, and inbound leads; maintaining CRM and forecast accuracy; using AI for research and sales workflows; and mentoring newer sales colleagues.

Own approximately 30 customer support cases daily across chat, email, and phone. Investigate hotel technology issues across payments, PMS, POS, channel managers, and integrations; resolve cases within SLAs; communicate clearly with non-technical hotel teams; use AI to improve case handling; document recurring issues; update knowledge bases; and create reproducible Jira tickets for Product and Engineering.