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The Senior Manager, Member Engagement will strategize, develop, and execute campaigns to enhance member engagement across Superannuation and Corporate Channels. Responsibilities include collaborating with cross-functional teams, managing client onboarding, driving events, and showcasing member engagement activities. The role also requires strong communication, project management, and analytical skills to support business goals.
The Business Improvement Manager drives operational excellence by identifying and implementing process improvements. Responsibilities include analyzing business processes, gathering data to assess performance, and collaborating with teams to enhance efficiency and customer satisfaction. The role focuses on continuous improvement and leveraging data-driven insights to recommend effective business solutions.
The Senior Data and Reporting Analyst will leverage data to provide strategic insights, optimize operations, and enhance member experiences. Responsibilities include analyzing large datasets, developing predictive models, and creating dashboards for KPIs, while collaborating with various teams to deliver actionable recommendations and improve decision-making processes.
The HR Solutions Senior Specialist is responsible for managing HR strategies, ensuring smooth employee processes, improving employee care initiatives, and maintaining compliance with HR regulations. This role includes collaboration across teams, engaging in business transformation, and managing ad hoc HR projects.
The Senior Claim Governance Consultant will develop a claims governance framework, conduct audits, mentor case managers, analyze claims data, and ensure compliance with regulatory standards. They will collaborate with stakeholders to enhance claims processes and lead risk management initiatives.