As a Support Partner, you will empower customers to manage their care, build support plans, and provide personalized assistance to enhance independence at home.

The Contact Centre Manager leads the customer service team, manages operations, enhances service quality, implements technologies, and analyses performance data to improve customer experience.

As an Onboarding Partner, you will guide customers through their onboarding journey, conduct assessments, create support plans, and enhance their independence at home.

The Service Coordinator will connect clients with necessary supports and services, ensuring smooth service delivery and addressing client needs with quality providers through effective communication and coordination.

The role involves backend development, managing APIs on AWS, ensuring platform stability, mentoring juniors, and leading backend projects. You will also document processes and engage in architectural discussions.