Jobs at CrowdStrike

Manages Professional Services subcontractor relationships, including partner evaluation, onboarding, enablement, contract and vendor management, performance monitoring, service catalog ownership, and delivery support. Oversees project standards, capacity, financial and customer satisfaction metrics, partner staffing, documentation, and development of new subcontracted service offerings. Collaborates cross-functionally with regional and services leaders while using AI tools to optimize subcontractor operations and workflows.

Deliver customer-facing threat emulation, exposure management, red teaming, vulnerability management, penetration testing, and technical risk consulting services. Use SafeMind, Falcon, and AI-enabled capabilities to evaluate exposures, develop mitigation strategies, and present findings to technical and executive audiences. Improve service-delivery capabilities through documentation and recommendations, coordinate with customers, and mentor junior team members.

Lead reactive and proactive incident response engagements across the Asia Pacific and Japan region. Perform advanced host and network forensics across Windows, macOS, and Linux, advise customers during security incidents, develop remediation plans, and communicate findings to technical and executive audiences. Mentor junior team members and contribute thought leadership through presentations, blogs, and public speaking. Apply threat intelligence, adversary attribution, and AI technologies to improve incident response workflows.

Detects, contains, investigates, and remediates security incidents across Windows, macOS, and Linux environments. Responsibilities include basic malware analysis, computer and network forensics, incident response process improvement, remediation planning, customer communications, thought leadership, and internal program or team management. The role requires 1–4 years of experience, strong Japanese communication skills, incident response expertise, programming or scripting knowledge, and the ability to work assigned global shifts remotely from Japan or Australia.

Six-month graduate program supporting Falcon Complete security operations. Responsibilities include triaging issues, escalating potential incidents, securely implementing customer-environment changes, communicating with customers, coordinating incident response, and troubleshooting technical issues. Participants receive mentoring, hands-on training, and exposure to threat detection, investigation, containment, remediation, and CrowdStrike Falcon administration.

Participate in a six-month Falcon Complete graduate program supporting cybersecurity operations. Responsibilities include triaging issues, escalating potential incidents, implementing secure customer-environment changes, communicating with customers, coordinating incident response, and troubleshooting technical issues. The role provides training in Falcon platform administration, threat detection, investigation, containment, and remediation, with opportunities to earn CrowdStrike certifications and potentially transition to a Falcon Complete Associate Analyst position.

Perform advanced threat hunting, dark web research, and customer-specific cyber threat intelligence operations. Own assigned customer accounts, deliver actionable intelligence and tailored briefings, respond to ad hoc requests, and advise stakeholders from SOC analysts to CISOs. The role also involves incident handling, intelligence tradecraft, customer relationship management, service improvement, and applying AI technologies to enhance workflows and decision-making. Travel may be required up to 5% of the time.

Deploys, configures, optimizes, and supports CrowdStrike Falcon’s AI-powered detection and response capabilities. The role develops automation playbooks and API integrations, tunes machine-learning detection models, troubleshoots customer issues, supports threat hunting and forensic analysis, integrates security workflows, and leads AI workshops. It also requires customer engagement, technical presentations, project prioritization, cross-functional leadership, and mentoring while applying cybersecurity, AI/ML, and platform deployment expertise.

Provides technical support for CrowdStrike customers globally, with a focus on Korean-speaking enterprise customers in the Asia-Pacific region. Responsibilities include troubleshooting application and operating-system issues, identifying root causes, resolving escalations, collaborating with engineering and product teams, creating knowledge articles, and supporting customers across scheduled shifts and holidays. The role requires strong bilingual communication, technical debugging expertise, customer focus, and familiarity with cybersecurity, cloud, identity, SIEM, or related technologies.