Atlassian Offices

Build and lead Atlassian’s APAC implementation practice by hiring and developing delivery teams, leading pre-sales scoping, overseeing enterprise cloud implementations, and ensuring customer outcomes. Own portfolio quality, delivery governance, utilization, capacity, forecasting, margins, and operating discipline. Partner with Sales, Finance, Customer Success, Services Operations, and solution partners to scale implementation offerings across APAC. This player-coach role also involves hands-on customer engagements, technical discovery, and up to 30% regional travel.

Operate and improve highly available, fault-tolerant cloud services supporting Jira, Confluence, and Bitbucket. Build monitoring, dashboards, alerts, runbooks, automation, and reliability improvements. Debug and enhance backend code, optimize performance and scalability, reduce costs, and communicate technical issues to technical and non-technical stakeholders.

Leads and manages a mid-market sales team across Asia and ANZ, developing sales strategies, expanding market share, setting performance goals, recruiting and onboarding account executives, coaching sellers, analyzing sales trends, and collaborating with partners and internal teams to improve customer outcomes.