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Healthtech • Software
Senior software engineer on a Level 3 escalation team, investigating complex product issues, resolving defects, building support automation, and improving application reliability. The role involves Python and PHP development, JavaScript/Vue.js work, production monitoring, root-cause analysis, automated testing, and collaboration with Support, Product, and Engineering. It also includes mentoring support specialists, technical leadership, code reviews, and participation in an on-call rotation.
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