The Dispute Resolution Specialist investigates and resolves customer and merchant disputes, manages escalations, and prepares detailed reports for external parties, ensuring fair outcomes.

Lead the technical strategy for Global Lending solutions, overseeing the software lifecycle and driving initiatives for platform improvements.

Manage exception workflows related to merchant banking including Direct Debit failures and repayments while ensuring compliance and documentation.

As a Solutions Engineer, you'll drive complex partner and merchant integrations, build technical solutions, and support customer needs while showcasing Afterpay's offerings.

The Customer Service Group Lead oversees the Merchant Experience function, ensuring quality service delivery, managing operations, driving process improvements, and maintaining stakeholder relationships for successful customer interactions.