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Fintech • Payments • Software • Financial Services
As an Operations Support Officer, you will handle customer inquiries related to collections, provide support to vendors, and resolve complaints while following company policies and regulations.
Fintech • Payments • Software • Financial Services
The Dispute Resolution Specialist investigates and resolves customer and merchant disputes, manages escalations, and prepares detailed reports for external parties, ensuring fair outcomes.
Fintech • Payments • Software • Financial Services
Lead and coach a team of content specialists for Afterpay. Develop strategies for support documentation, manage content processes, and collaborate cross-functionally to improve self-service and case-handling efficiency.
