Leads finance business partnering, FP&A, profitability analysis, budgeting, forecasting, reporting, controls, cashflow, and working-capital management. Partners with senior leaders to improve commercial decision-making and financial performance. Owns finance, billing, systems, data, and process transformation, including revenue workflows, automation, governance, and reporting. Leads the Manager, Commercial Service Operations, and aligns finance, sales, service delivery, procurement, technology, and commercial operations.

Lead network strategy, architecture, and delivery for a multi-tenant MSP. Define reference architectures, govern vendor stack, drive automation and observability, manage major incidents, ensure scalable managed network services, participate in presales and risk/capacity planning, and mentor engineering teams to meet SLAs and business outcomes.