Acuity Scheduling is a distinct product within the Squarespace suite that helps entrepreneurs start and grow appointment-based businesses. We enable their clients to schedule seamlessly, manage day-to-day operations efficiently, and remove the administrative burden so they can focus on what they love.
The newly formed Communications team owns every touchpoint that connects our users with their clients: confirmation and reminder emails, SMS notifications, marketing and lifecycle messaging. These are among the most visible and impactful parts of our product, helping businesses stay connected, reduce no-shows, and drive growth.
As the founding designer on this team, you’ll shape the end-to-end experience of communications on Acuity. You’ll explore how messaging can be simpler, smarter, and more personalized, balancing user needs, business outcomes, and technical feasibility. This is an opportunity to build a design foundation for one of our most important product surfaces.
You’ll report to the Product Design Manager for Acuity Scheduling.
You’ll Get To…- Lead design for communications surfaces like emails, reminders, notifications, and lifecycle messaging with a focus on usability, clarity, and flexibility.
- Partner closely with product, engineering, research, and marketing to shape the team’s priorities and shape early concepts through to polished delivery.
- Champion best-in-class design craft, from interaction models to visual polish, ensuring experiences feel cohesive across Acuity and Squarespace.
- Advocate for users and the business, telling a compelling design story that inspires alignment across disciplines and levels.
- Explore new technologies like AI and automation, identifying ways they can enhance how users communicate with their clients.
- 5+ years in product design, with a portfolio demonstrating end-to-end ownership of product experiences.
- Strong skills in Figma, prototyping, and systems thinking from large-scale concepts to refined micro-interactions.
- Strength in end-to-end product design, from discovery and systems thinking to prototyping and visual execution.
- Excellent visual and interaction design craft, with a deep understanding of hierarchy, motion, and consistency.
- A collaborative communicator who can align partners around a shared vision and measure impact.
- Passionate about user-centered design, experimentation, and staying ahead of industry trends.
- A choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- 12 to 20 weeks of paid family leave
- Equity plan for all employees
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
- Dog-friendly workplace
- Free lunch and snacks
- Private rooftop
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About SquarespaceSquarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.
Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid #LI-JP1
Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.
Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
