About BDO
At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services.
About the Role
Location: National (all locations) | Division: strategy & Transformation
Be at the forefront of AI transformation at BDO.
We’re looking for an experienced Senior Manager in AI Operations to accelerate the execution of our AI strategy and ensure the seamless integration and safe operation of AI technologies across the firm. This is a high-impact role blending technical depth with strategic influence, where you’ll remove operational blockers, embed Responsible AI practices, and deliver measurable outcomes.
What you’ll do
Lead AI Operations: Translate strategy into actionable plans and oversee day-to-day delivery and integration of AI technologies.
Drive Service Excellence: Manage incidents, releases, and operational readiness for AI products and platforms.
Champion Responsible AI: Ensure compliance with regulatory requirements and BDO policies, and promote ethical AI usage.
Collaborate & Influence: Build strong stakeholder relationships, manage suppliers, and participate in technical forums.
Lead & Mentor: Foster a collaborative environment and guide cross-functional teams in AI best practices.
Report & Improve: Provide executive updates on operational health, risks, and key metrics while driving continuous improvement.
What we’re looking for
Degree in Computer Science or related field.
Proven experience in AI operations or similar roles within corporate environments.
Strong knowledge of AI technologies, machine learning, and data analysis.
Leadership and project management skills with ability to manage multiple priorities.
Excellent communication and stakeholder engagement skills.
Experience in Professional Services (Accounting/Advisory/Legal) highly regarded.
Certifications (Microsoft, ITIL, AI/ML) and experience with Azure AI, Power Platform, and Microsoft 365 Copilot desirable.
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).
