Senior Gen AI Analyst

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

As a Senior Gen AI Analyst, you’ll play a key role in helping Bunnings adopt and scale the use of Generative AI across the business. You’ll partner with teams across the organisation to identify opportunities, shape requirements and design smart, AI-enabled solutions that solve real business problems.

You’ll lead discovery sessions to understand business needs, translate them into actionable solution designs and help bring them to life using low-code and no-code tools. You’ll also roll up your sleeves to build and refine practical solutions – from intelligent agents and chatbots to workflow automation – using platforms like Microsoft Copilot, Salesforce and ServiceNow.

This is a hands-on, impact-driven role for someone who’s passionate about making AI accessible, practical and valuable for our team members and customers alike.

What’s involved
As a Senior Gen AI Analyst you will:

• Partner with business and technology teams to uncover where AI can improve processes, decisions and customer experiences.
• Support the design and delivery of low-code AI solutions and agents that solve real business problems.
• Work with AI Engineers and Product Managers to turn ideas into scalable, safe and practical solutions.
• Lead workshops and discovery sessions to translate business needs into GenAI solution requirements.
• Analyse and communicate performance metrics to show impact and guide iteration.
• Champion AI adoption and awareness across business units, helping others build AI confidence and understanding.
• Help shape the product backlog and support sprint planning, retros and reviews.
• Mentor and coach team members in AI best practices and emerging opportunities.

About You

You’re a curious and practical problem-solver who’s excited about the potential of AI to make work smarter, faster and simpler. You’re collaborative, customer-focused and love exploring how new technologies can drive real-world impact.

You thrive in agile teams, enjoy facilitating conversations between technical and non-technical people and can translate ideas into actionable solutions. You don’t need to be an expert in AI tools yet - we’ll support you to grow - but you should bring a strong interest in learning and applying them in creative, meaningful ways.

You’ll need:

• Strong demonstrated experience in business analysis or a similar role (ideally around 7 plus years).
• Strong background in agile delivery, including discovery-to-delivery practices.
• Experience facilitating workshops and translating insights into user stories.
• Solid understanding of AI best practice and understanding of emerging technologies
• Interest in Generative AI, automation and emerging technologies, with a strong willingness to learn.
• Confidence working with data to inform decisions and measure impact.
• Tertiary qualification in commerce, computer science, or a related field.

As part of your application please include your up-to-date resume plus a cover letter outlining your experience with Gen AI and how you use Gen AI daily to enhance business processes, efficiencies or customer experience.

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.