This position plays an important role in shaping Aussie Broadband’s external communications strategy in close collaboration with stakeholders across the business. You’ll be instrumental in strengthening and safeguarding Aussie’s reputation with our customers and the broader public, ensuring our messaging is clear, consistent, and aligned with our values.
If you’ve got PR or communications experience, a strong foundation in external comms, and love creating engaging content with attention to detail - we’d love to hear from you.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Let’s talk about you
To be successful in this role you will possess:
Degree in Communications, PR, Journalism or similar
4–5 years’ experience in external comms or PR, ideally with customer-facing work
Strong writing skills with a Plain English style
Excel at stakeholder management and building strong relationships across the business
Great communicator who can engage diverse audiences
Detail-oriented, logical, and organised
Confident using digital tools and working both independently and in a team
Aligned with Aussie Broadband’s values and decision-making approach
Other things we’d like to see:
Understanding of the telco industry
Quick learner who thrives in fast-paced environments
Comfortable analysing data to support decisions
Creative thinker who challenges the status quo
Experience managing website content and social media (Facebook, Instagram, Twitter, LinkedIn)
How will you support our “Why?”
Create and deliver communication strategies aligned with business goals and audience needs
Write and edit content including articles, customer updates, and digital materials
Lead customer communication plans in partnership with Product and Customer Service teams
Support cross-functional campaigns and projects with clear, consistent messaging
Assist with crisis communications to protect and strengthen Aussie Broadband’s reputation
Build strong internal relationships to help share wins and boost brand visibility
Be a collaborative and supportive member of the Corporate Affairs team
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at [email protected]
Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
