Content Marketing Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

The Role

Are you passionate about leveraging customer insights to craft engaging content? Do you excel in elevating brand awareness and driving engagement for B2B audiences? Join our passionate and engaged team at Global Payments, where you'll support our three payments brands: Eway, Ezidebit, and Global Payments. Reporting to the Senior Marketing Manager, you will support in developing and executing a robust content strategy to drive brand awareness and  lead generation across the sales funnel and own the customer communications calendar.

As the Content Marketing Specialist you will :

Champion positioning our brands as thought leaders in payments solutions by:  

• Working with internal stakeholders and external agencies to develop and execute a content strategy based on customer insights and market trends;

• Creating various paid and organic content formats: blog posts, social media updates, whitepapers, case studies, infographics, webinars and videos to align to the overarching content strategy;

• Managing social media channels, creating and scheduling content to foster engagement; and drive platform growth. 

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Help improve sales uplift and customer experience via: 

• Collaborating with sales teams to create lead nurture content to support the sales funnel;

• Managing and leading the customer communications calendar to align with product updates and compliance requirements.

Continually report on performance and optimise our approach by: 

• Monitoring and analysing content performance using metrics and analytics tools;

• Refining content strategies based on insights for continuous improvement;

• Building strong relationships with internal stakeholders and external partners;

• Communicating effectively to align content strategies with business objectives.

About you

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You will also bring:

• Bachelor's degree in Marketing, Communications, or a related field;

• 3 - 5 years experience in content management and customer content creation, preferably in a B2B environment;

• Exceptional writing and editing skills, with the ability to produce captivating content on intricate topics for various audiences and platforms;

• Experience in researching and crafting thought leadership articles pertinent to target markets;

• Competence in content performance tracking and analytics tools;

• Outstanding communication and interpersonal abilities, with a penchant for collaboration across diverse teams;

• Self-motivated and proactive, adept at managing multiple projects and deadlines efficiently.

Salary

• The salary range for this role is $110, 000 - $115, 000 + superannuation. 
• Please note this is a 10 month fixed term maternity leave contract.
• Part-time options available for the successful candidate

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If you would like to discuss if this role is right for you, please contact [email protected].

Alternatively APPLY NOW by submitting your CV. 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].